Be a step ahead with our proactive buttons that can be triggered anywhere on your site, for example if an item is sold out.
A range of fully supported content types like Quick Replies, Carousels, Emojis, GIFs and many more. Click here to view the entire list.
Our optional Pre chat form allows you to capture any useful information before the conversations starts - this is usually the user’s name and email but other useful fields can be added like the users 'order number' for example. These fields can be mandatory or optional.
The chat field supports up to 250 characters. After this limit has been reached the user's message won't be sent. The chat form can also be disabled or removed completely.
Use the Chat Field to upload images and files from your computer or mobile by clicking on the + icon and then choosing 'Add File'. You can also receive files from the Flow Bot and CRM agent.
Smooth transition to a Live Agent with our handover feature. Customers are put in a queue, clearly displaying what position they are in.
Once a Live agent has joined the chat, the customer is notified and can start the conversation. Customers are also notified if an agent leaves the chat.
Agents are able to see all the previous messages and any additional information the customer has provided before they joined.
The widget currently supports the following CRMs:
Updated 3 months ago