Preprocessing Clean Message

Uses the AI service preprocessing endpoint to clean a message.

Use this action to clean a text.
Sometimes, customer messages can contain some noise. Email threads, signatures, urls, HTML tags... Depending on the CRM platform, depending on the channel, a lot of unwanted bits of text can find their way on the logs.
This action uses DigitalGenius ai preprocessing services to clean that noise for you.

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AI prediction and preprocessing

All the AI prediction services already contain preprocessing so you do not need to use that action every time you want to do a prediction. For example, use that action before doing a regex search, sentiment analysis, translation...

Inputs

Input

Type

Description

Region

String

Server region you can find in the url (us or eu)

Message

String

text you want to clean

Language Code

String

language code, ISO 639-1 format (en, fr, nl...), write "auto" if you want the ai to predict the language automatically

Email Address Cleaner

Boolean

cleans email addresses
True / False

URL cleaner

Boolean

cleans URLs
True / False

HTML Parser

Boolean

cleans HTML tags
True / False

Email Reply Parser

Boolean

cleans email threads to get only the last reply
True / False

Clean Sentences

Boolean

cleans sentences which don't have common words
True / False

Outputs

Output

Type

Description

Cleaned Message

String

Cleaned text