Preprocessing Clean Message
Uses the AI service preprocessing endpoint to clean a message.
Use this action to clean a text.
Sometimes, customer messages can contain some noise. Email threads, signatures, urls, HTML tags... Depending on the CRM platform, depending on the channel, a lot of unwanted bits of text can find their way on the logs.
This action uses DigitalGenius ai preprocessing services to clean that noise for you.
AI prediction and preprocessing
All the AI prediction services already contain preprocessing so you do not need to use that action every time you want to do a prediction. For example, use that action before doing a regex search, sentiment analysis, translation...
Inputs
| Input | Type | Description |
|---|---|---|
| Region | String | Server region you can find in the url (us or eu) |
| Message | String | text you want to clean |
| Language Code | String | language code, ISO 639-1 format (en, fr, nl...), write "auto" if you want the ai to predict the language automatically |
| Email Address Cleaner | Boolean | cleans email addresses True / False |
| URL cleaner | Boolean | cleans URLs True / False |
| HTML Parser | Boolean | cleans HTML tags True / False |
| Email Reply Parser | Boolean | cleans email threads to get only the last reply True / False |
| Clean Sentences | Boolean | cleans sentences which don't have common words True / False |
Outputs
| Output | Type | Description |
|---|---|---|
| Cleaned Message | String | Cleaned text |
Updated about 1 year ago