Zoho Update Custom Ticket Field
Updates a custom field on a Zoho Desk ticket. Use it to write a value into a ticket's custom field as part of a flow.
What it does
- Looks up the Zoho Desk ticket by ticket number.
- Sets the given custom field to the provided value.
- Returns whether the update succeeded.
Inputs
| Name | Type | Description |
|---|---|---|
| Ticket Number | String | Ticket number |
| Field Label | String | Custom field label |
| Field Value | String | Custom field value |
| Organisation ID | String | Organisation ID |
| Access Token | String (sensitive) | Zoho access token |
Outputs
| Name | Type | Description |
|---|---|---|
| Success | Boolean | Whether the field was successfully updated |
Notes
- Requires a Zoho Desk OAuth access token and the organisation ID (orgId).
- The field label must match the custom field's API name in Zoho Desk.