Zendesk Get Ticket Conversation Log
Retrieves conversation log from a Zendesk Support ticket by calling the Zendesk Support REST API. Returns clean, readable messages from the complete conversation flow.
Inputs
| Name | Type | Description |
|---|---|---|
| Zendesk Domain | Credentials | Customer Zendesk Subdomain URL |
| Zendesk Username | Credentials | Zendesk Username |
| Zendesk Token | Credentials | Zendesk API Token |
| Ticket ID | String | The ID of a Zendesk ticket |
Outputs
| Name | Type | Description |
|---|---|---|
| Success | Boolean | Whether the comments were successfully retrieved |
| Messages | Array | Array of conversation messages in readable format |
References
Updated 22 days ago