Documentation

Send Message

This action will send an automated message on a Dixa conversation. The message can be plain text or HTML and Dixa will properly render the HTML to the user.

Inputs

NameTypeDescription
Conversation IDStringThis is the ID of the Dixa conversation that the message will be sent on. Conversation ID would be one of the Flow inputs in your flow.
Message TextStringThis is the contents of the message to be sent. Can be plain text or HTML, this can come from a template action.
Agent EmailStringThis is the email address of the agent from whom the message will be sent.
Dixa API TokenSensitive StringThis is the API token that was created as part of setup steps here. Most likely you saved it as a flow configuration.
Is HTML?Optional BooleanIf true, message will be added as HTML. Otherwise, message type will be text. Defaults to False.
AttachmentsOptional ListList of file URLs to attach to message.

Outputs

NameTypeDescription
SuccessBooleanWhether the message was successfully sent.