Documentation

Gorgias List Tickets

Gorgias action that is used to retrieve a list of Gorgias tickets for a given Customer ID.

Action Inputs

NameTypeDescription
KeyCredentialsYour Gorgias API key. Read here how to find it.
Customer IdStringThis is the Customer ID against which we will search for tickets.
UsernameCredentialsYour Gorgias user email, this will be the email of the agent on whose behalf the action is connecting to your account. Read here how to find it.
DomainCredentialsYour Gorgias sub-domain. Read here how to find it.

Action Outputs

NameTypeDescription
TicketsListThis is a list of tickets for the given Customer ID in Date Opened Descending order.
SuccessBoolean (true/false)Whether the tickets list was retrieved.