πŸ”‘ Shipup (Zendesk Tracker) Tracking Information

This action is used to find Shipup tracking information using Zendesk tracker API. The tracking information is located by searching the list of orders placed by a customer or optionally picking the latest order. The shipping company name, last update of the shipping process as well as delivery status can be accessed using this action.

Inputs

Name

Type

Description

Customer Email

String

Email of the customer to search via the API

API Token

String

Zendesk API Token

Order ID

String

Optional Order ID to filter customer orders

Outputs

Name

Type

Description

Success

Boolean

True if the order and tracking number was found. False otherwise

Tracking Number

String

Tracking Number from Shipup

Order Number

String

Order Number

Tracking Link

String

Shipup tracking link for shipping details

Delivery Status Code

String

Status of the package from registering to delivery. One of 10 options.

Shipped Date

String

ISO format date of the item picked up by the courier

Delivered Date

String

Date of delivery if any

Last Event Date

String

Date of the last shipping status update

Carrier Name

String

Name of the shipping carrier managed by Shipup