πŸ”‘ Shipup (Zendesk Tracker) Tracking Information

This action is used to find Shipup tracking information using Zendesk tracker API. The tracking information is located by searching the list of orders placed by a customer or optionally picking the latest order. The shipping company name, last update of the shipping process as well as delivery status can be accessed using this action.

Inputs

NameTypeDescription
Customer EmailStringEmail of the customer to search via the API
API TokenStringZendesk API Token
Order IDStringOptional Order ID to filter customer orders

Outputs

NameTypeDescription
SuccessBooleanTrue if the order and tracking number was found. False otherwise
Tracking NumberStringTracking Number from Shipup
Order NumberStringOrder Number
Tracking LinkStringShipup tracking link for shipping details
Delivery Status CodeStringStatus of the package from registering to delivery. One of 10 options.
Shipped DateStringISO format date of the item picked up by the courier
Delivered DateStringDate of delivery if any
Last Event DateStringDate of the last shipping status update
Carrier NameStringName of the shipping carrier managed by Shipup