🔑 Shipup (Zendesk Tracker) Tracking Information
This action is used to find Shipup tracking information using Zendesk tracker API. The tracking information is located by searching the list of orders placed by a customer or optionally picking the latest order. The shipping company name, last update of the shipping process as well as delivery status can be accessed using this action.
Inputs
| Name | Type | Description |
|---|---|---|
| Customer Email | String | Email of the customer to search via the API |
| API Token | String | Zendesk API Token |
| Order ID | String | Optional Order ID to filter customer orders |
Outputs
| Name | Type | Description |
|---|---|---|
| Success | Boolean | True if the order and tracking number was found. False otherwise |
| Tracking Number | String | Tracking Number from Shipup |
| Order Number | String | Order Number |
| Tracking Link | String | Shipup tracking link for shipping details |
| Delivery Status Code | String | Status of the package from registering to delivery. One of 10 options. |
| Shipped Date | String | ISO format date of the item picked up by the courier |
| Delivered Date | String | Date of delivery if any |
| Last Event Date | String | Date of the last shipping status update |
| Carrier Name | String | Name of the shipping carrier managed by Shipup |
Updated 12 months ago