Genesys Set Participant Data
Genesys updates attributes on a conversation participant
This action updates the attributes on a conversation participant in Genesys
Please note: this action only works with a module connection, so please make sure to set this up in your dashboard beforehand.
Inputs
In order to use the action in your flow you need to provide it with the following inputs:
| Input | Type | Description |
|---|---|---|
| Conversation ID | String | The unique identifier of the conversation. |
| Participant ID | String | The unique identifier of the participant. |
| Participant Data | Object | The list of attributes you want to set. Must be in the following format:{ "dg_test": "123", "dg_test2": "abc" } |
Outputs
| Output | Type | Description |
|---|---|---|
| Success | Boolean | True if managed to set participant data; otherwise False. |
| Response | Object | API Response |
This action uses the following Genesys endpoint - https://developer.genesys.cloud/routing/conversations/conversations-apis#patch-api-v2-conversations--conversationId--participants--participantId--attributes
Updated 1 day ago