Documentation

Zendesk Get Ticket Fields

Fetches a Zendesk ticket with all fields.

Get a Zendesk ticket with all fields included.

Action Inputs

NameTypeDescription
ZD TokenStringThe Zendesk Token. You can retrieve this from the Zendesk Admin area by clicking the cog icon.
Ticket IDStringThe ID of the ticket to retrieve fields for
ZD userStringThe ZD user email with "/token" appended to the end. i.e. [email protected]/token
Zendesk SubdomainStringThe Zendesk subdomain. i.e. if the Zendesk URL is company.zendesk.com then the subdomain will be company

Action Outputs

NameTypeDescription
Ticket with FieldsObjectThe ticket object with all fields included
SuccessBooleanWhether the action ran successfully
Error messageStringError message or response message