Return / Order Status

Supported Status

The returns portal supports the following return/order status:

• Ready for Shipment: The order is ready to be shipped.
• Problem with Delivery: There was a problem with the delivery.
• Ready for Pickup: The order is ready to be picked up by the recipient.
• In Transit: The order is on its way to the recipient.
• Delivered: The order has been delivered to the recipient. A return can now be submitted.
• Returning to Sender: The order is on its way back to the sender.
• Label Created: The return has been submitted and label created.
• Return Received: The return items have been received.

Example Payload

The flow should return the relevant status in the payload when the status changes, e.g.

{
  "payload": {
    "status": "Delivered"
  }
}