Return / Order Status

Supported Status

The returns portal supports the following return/order status:

• processing: The order is being processed.
• in_transit: The order is on its way to the destination.
• delivered: The order has been delivered to the recipient.
• damaged: The order was damaged during transit.
• lost: The order was lost during transit.
• return_submitted: The return request has been submitted.
• return_received: The returned items have been received.
• return_processing: The return request is being processed.

Example Payload

The flow should return the relevant status in the payload when the status changes, e.g.

{
  "payload": {
    "status": "delivered"
  }
}