Documentation

Zendesk Retrieve User and Assign

Zendesk Retrieve User and Assign to a given Ticket ID.

Zendesk docs for Show Self endpoint here.

Action Inputs

NameTypeDescription
Ticket IDStringThe ID of the ticket to Retrieve/Assign User for.
ZD TokenStringThe Zendesk Token. You can retrieve this from the Zendesk Admin area by clicking the cog icon.
ZD UserStringThe ZD user email with "/token" appended to the end. i.e. [email protected]/token.
ZD SubdomainStringThe Zendesk subdomain. i.e. if the Zendesk URL is company.zendesk.com then the subdomain will be company.

Action Outputs

NameTypeDescription
SuccessBooleanWhether the action ran successfully.
MessageStringResponse message.