Genesys Send Email Message

This action sends an email reply on Genesys for a specific conversation ID.

Please note: this action only works with a module connection, so please make sure to set this up in your dashboard beforehand.

Inputs

In order to use the action in your flow you need to provide it with the following inputs:

Input	Type	Description
Conversation ID	String	The unique identifier of the conversation.
To Email	String	The recipient email address of the message.
To Name	String	The recipient name of the message.
From Name	String	The sender name of the message.
From Email	String	The sender email of the message.
Subject	String	The subject of the email message.
HTML Body	String	The html body of the email message.

Output	Type	Description
Success	Boolean	True if email sent successfully; False otherwise.
Response Data	Object	API Response Data

This action uses the following endpoint: Genesys Send Email Messages