CXOne Get Case Data

'CXOne Get Case Data' is an action that allows you to retrieve the complete information of a case based on the case id that you specify as an input parameter. This action can be useful when you need to access or update the case details in your workflow. The output of this action is a JSON object that contains the case data, such as status, priority, description, assignee, and so on.

API Documentation here.

Inputs

Name	Type	Description
Username	SensitiveString	CXOne Application username
Password	SensitiveString	CXOne Application password
Access Token	SensitiveString	CXOne Access Token
Case ID	String	Case ID

Outputs

Name	Type	Description
Success	Boolean	True if case found
Case Data	Object	Case Data Object