CXOne Get Case Data

'CXOne Get Case Data' is an action that allows you to retrieve the complete information of a case based on the case id that you specify as an input parameter. This action can be useful when you need to access or update the case details in your workflow. The output of this action is a JSON object that contains the case data, such as status, priority, description, assignee, and so on.

API Documentation here.


UsernameSensitiveStringCXOne Application username
PasswordSensitiveStringCXOne Application password
Access TokenSensitiveStringCXOne Access Token
Case IDStringCase ID


SuccessBooleanTrue if case found
Case DataObjectCase Data Object