Salesforce Bulk Case Update
Updates many Salesforce Case records at once, based on a SOQL query. Use it to apply the same field changes across every case that matches a query.
What it does
- Runs the SOQL query to find the cases to update.
- Applies the given field values to every matching case in a single bulk operation.
- Returns overall success, a list of any errors, and the full result set.
Inputs
| Name | Type | Description |
|---|---|---|
| Salesforce Access Token | Credentials | Salesforce Access Token from the Login Action |
| Salesforce Instance URL | Credentials | Salesforce Instance URL from the Login Action |
| SOQL Query | String | The SOQL query to return tickets you want to update |
| Update Object | Object | An object of key value pairs to use in the update |
Outputs
| Name | Type | Description |
|---|---|---|
| Success | Boolean | Returns true if all updates were successful |
| Errors | List | A list of objects detailing any errors |
| All Results | List | The full response from the update |
Notes
- Requires a Salesforce access token and instance URL from the Salesforce Login action.
- It updates Case records only, so the query should return the cases you intend to change.
API reference
Updated about 2 months ago
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