Kustomer Get Agent Availability by Queue ID
Get Agent Availability in Kustomer by Queue ID
This action retrieves the Agent Availability for Live Chat from the Kustomer platform.
It makes use of the following endpoint:
https://developer.kustomer.com/kustomer-api-docs/reference/getworksessionsbyqueueid
Inputs
| Input | Type | Description |
|---|---|---|
| Domain | Credentials | Kustomer Domain |
| Kustomer API Key | Credentials | Kustomer API Key |
| Queue ID | String | Kustomer Queue ID - You can find this in Settings -> Platform -> Routing |
Outputs
| Output | Type | Description |
|---|---|---|
| Agents Online | Boolean | Indicates if agents are online and available |
| Raw Data | Object | The raw data from the API call |
Updated about 2 hours ago