Shopify Refund/Generate Gift Card for Line Items (v3)

What it does

Refunds specific line items, or all of them, on a Shopify order.
Can issue a gift card instead of a monetary refund, and refund shipping in full or in part.
Can calculate a refund without processing it, and block refunds that breach configured safety limits.

Inputs

Name	Type	Description
Shopify Token	Credentials	Shopify access token
Shopify Domain	Credentials	Shopify sub-domain
Order ID	String	Shopify order ID
Refund Reason	String	Refund reason that will be added to the order notes
Refund Only Shipping?	Optional Boolean	Whether to refund only the shipping fee. Linked to: Shipping Refund Type. Default: false
Generate Gift Card?	Optional Boolean	Whether to generate a gift card instead of issuing a refund. Default: false
Line Items	Optional List	Shopify line items to be refunded. Default: All line items
Only Calculate Refund?	Optional Boolean	Whether to only calculate the refund and not actually perform it. Default: false
Restock Type	Optional String	Restock type for the line items. Default: no_restock Possible values: no_restock, cancel, return.
Shipping Refund Type	Optional String	Type of refund for the shipping fee. Default: Depending on the line items Possible values: full, partial, none.
Partial Shipping Refund Criteria	Optional String	Criteria on which to calculate the partial shipping fee refund. Default: quantity Possible values: quantity, weight.
Update Order Note?	Optional Boolean	Whether to update the order note with the refund reason. Default: true
Max Refund Amount	Optional Number	Max refund amount for one transaction
Check for Previous Refunds?	Optional Boolean	Whether to check for previous refunds for the order customer. Default: true
Check Universal Limits?	Optional Boolean	Whether to check for domain wide number of refunds during last hour, 12 hours and 24 hours. Default: true
Check Universal Amount Limits?	Optional Boolean	Whether to check amount refunded in the last 24 hours. Default: false
Check for Fraud Limits?	Optional Boolean	Whether to check for shipping/billing addresses and card details limits. Default: false
Send Notifications to DG Slack channel?	Optional Boolean	Whether to send notifications to the DG Slack channel if the universal limits were exceeded
Fraud Records Limit	Optional Number	Limit for refunds created for address/card number/card name. Linked to: Check for Fraud Limits. Default: 1
Fraud Addresses Limit	Optional Number	Limit for refunds created from different addresses for a specific zip code. Linked to: Check for Fraud Limits. Default: 5
Hour Limit	Optional Number	Hour limit for refunds created. Linked to: Check Universal Limits. Default: 10
Twelve Hour Limit	Optional Number	Twelve hour limit for refunds created. Linked to: Check Universal Limits. Default: 30
Twenty Four Hour Limit	Optional Number	Twenty four hour limit for refunds created. Linked to: Check Universal Limits. Default: 50
Twenty Four Hour Amount Limit	Optional Number	Twenty four hour amount limit for refunds created. Linked to: Check Universal Amount Limits. Default: 2000

Outputs

Name	Type	Description
Operation Successful?	Boolean	Whether the refund/gift card was created/calculated successfully
Calculate Refund Only?	Boolean	Whether to only calculate the refund and not actually process the refund
Blocked by Safety Checks?	Boolean	Whether the refund was blocked by safety/fraud checks
Order Meta Fields Created?	Boolean	Whether the refund order meta fields were created
Fraud Prevention Meta Objects Created?	Boolean	Whether the fraud prevention addresses/card details meta objects were created
Refund Meta Object Created?	Boolean	Whether the refund meta object was created
Refund Meta Object Updated?	Boolean	Whether the refund meta object was updated after the refund
Refund Details	Object	Refund details
Amount	Number	Amount
Amount String	String	Amount and currency
Gift Card Code	String	Gift card code. Dependant on: Generate Gift Card

Notes

Use Only Calculate Refund to preview the amounts without actually refunding.
The universal, amount and fraud limit checks guard against abuse and can block a refund even when everything else is valid.

API reference

Shopify API documentation