Conversation Summarization

Summarizes a conversation transcript in a concise, customer-focused way

Inputs

NameTypeDescription
ConversationObjectThe conversation object containing messages
Language CodeOptional StringLanguage code for the summary (e.g. en, auto, or ISO)



Outputs

NameTypeDescription
Transcript SummaryStringThe summarized conversation transcript
SuccessBooleanWhether the summarization was successful

Notes

  • On success, the action returns the summary text and success: true
  • On failure, the action returns success: false and transcript_summary: ""