Dixa Create Conversation Follow Up
This action creates a follow up on a Dixa ticket for a specified amount of time. A specific agent can optionally be selected for the follow-up to go to.
Inputs
| Name | Type | Description |
|---|---|---|
| Access Token | Credentials | API Token that you create in your Dixa account. Token type should be Dixa API and not Integrations API. |
| Conversation ID | String | The conversation ID to create the follow up on |
| Timestamp | String | The datetime (in ISO format) for which the follow-up should be scheduled |
Outputs
| Name | Type | Description |
|---|---|---|
| Success | Boolean | True if the follow-up was applied successfully |
The action uses this API: https://docs.dixa.io/openapi/dixa-api/v1/tag/Conversations/#tag/Conversations/operation/putConversationsConversationidFollowup
Updated about 4 hours ago