Freshchat Webhook Setup

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  1. Login into your Freschat Account. Go to Settings-> Webhooks
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  1. Enable Webhooks
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  1. Add the webhook target which has the following format: https://flow-server.eu.dgdeepai.com/freshdesk/{{flow_id}}/webhook.

Flow ID - is the id of [CHAT] MASTER FLOW

  1. Specify an email address where failure Notifications will be sent. Usually, we use [email protected] for it.

  2. Copy and Save somewhere Authentication KEY, it's needed to connect DG flows to your freshchat account.

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  1. Click Save to save the newly created webhook

Updated 5 months ago