Zendesk Make Comment Private
Makes a public comment on a Zendesk Support ticket private by locating the author via e-mail and calling the Zendesk Support REST API.
Inputs
| Name | Type | Description |
|---|---|---|
| Zendesk Sub-domain | Credentials | Customer Zendesk Subdomain URL |
| Zendesk User-name | Credentials | Zendesk Username |
| Zendesk Token | Credentials | Zendesk API Token |
| Ticket ID | String | The ID of a Zendesk ticket |
| String | E-mail address to match against comment authors. |
Outputs
| Name | Type | Description |
|---|---|---|
| Success | Boolean | Whether the comment was successfully made private. |
References
Updated 5 months ago