Jump to Content
DigitalGeniusDocs
HomeDocumentation
DigitalGeniusDocs
Documentation
HomeDocumentation

Flow BUILDER

  • Flow Interface
    • Creating New Flow
    • Flow Title
    • Flow Buttons
    • View vs Edit Mode
    • Deleting Flows
    • Fallback Flows
  • Activities
    • Adding Activity
    • Naming Activity
    • Removing Activity
    • Replacing the Underlying Action/Flow
    • Moving Activity
    • Activity Icon
  • Flow Panel
    • Flow Inputs
    • Flow Configurations
    • Flow Outputs
  • Activity Panel
    • Branching and Conditions
    • Activity Inputs
    • Parent Dropdown

Genius Chat Widget

  • Widget Features
  • Technical Documentation
    • Creating and Updating Widgets
    • Mobile Platform Support
    • Methods
    • Integrating Genius Chat Widget
    • Configuration
      • CSAT (Customer Satisfaction Score)
      • Language
      • Callbacks
      • General Settings
      • Pre Chat Form
      • Styles
      • Theme
      • Widget Position & Dimensions
      • Session Storage Mechanism
      • Embedded Widgets
      • Proactive Buttons
    • Browser support
    • Chat session timeout
    • URL Parameters
    • Authenticating Users
    • Passing data to the widget
    • Generative AI Setup
    • Returns Portal
      • Initialising a Return
      • Flow Configuration
      • Product Selection Step
      • Return Options Step
      • Important Information Step
      • Shipping Information Step
      • Return Details Step
      • Cancel Return Step
      • Return / Order Status
      • Drop Off Locations
      • Error Handling
      • Custom Flow Inputs
    • Message Types
      • Calendar
      • Form
      • Request User Details Component
      • List
      • Carousel
      • Order Tracker
    • Flow Inputs
    • Handover to a Helpdesk
    • Recipes
  • Release Notes
  • Video

Tracker

  • Tracker

Modules & Actions

  • AI / NLP
    • Predict Tech E-commerce Intent V1
    • Predict E-commerce Intent V2
    • Extract Regex Groups
    • Entity Extraction
    • Regex
    • Detect Sentiment
    • Preprocessing Clean Message
    • Language Detection
    • Predict E-commerce Intent
    • Keyword Detection For Multiple Targets V2
    • AI Intent using DG QA AI
    • AI Value using DG CI AI
    • Keyword Detection for multiple targets
    • Extract Address
    • Extract Address v2
    • Merge Text / Merge lists
    • Merge Clean Subject & Description
    • Convert Country
    • Predict Subscription E-commerce Intent V1
    • Detect Product Names In Text
    • Fuzzy Match List
    • Translate Text
    • DG Return Intent Hints E-commerce V2
    • Knowledge Base Synchronisation across CRMs
  • Gladly
    • Gladly Get Conversation Data
    • Gladly Get Customer Conversations List
    • Gladly Get Customer Data
    • Gladly Apply Conversation Note
    • Gladly Reply to Message
    • Gladly Update Assignee
    • Gladly Update Conversation Status
    • Gladly Update Conversation Topics
  • Adyen
  • AWS
  • Byrd
    • Byrd Search for Shipments by Email
    • Byrd Search for Shipment by Order#
  • CommerceCloud (Demandware)
    • CommerceCloud Find Orders by Email
    • CommerceCloud Find Order by Order Number
    • API Access
  • Salesforce
    • Salesforce Login
    • Salesforce Get Field
    • Salesforce SOQL
    • Salesforce Update Text Field
    • Salesforce Update Text Field With Autoassignment Disabled
    • Salesforce Add Case Comment
    • Salesforce Add Chatter Comment
    • Salesforce Upload Attachment
    • Salesforce Send Email
    • Salesforce Send Email with Attachment
    • Salesforce Send Email with Attachment and Custom Subject
    • Salesforce Send Email Template
    • Salesforce Send Email with Multiple Attachments
    • Salesforce Bulk Case Update
  • Zendesk
    • Apply Macro
    • Zendesk has an Attachment
    • Zendesk get Ticket Subject
    • Zendesk get Ticket Requester & Submitter Emails
    • Zendesk API Search And Merge Tickets
    • Zendesk - Search And Merge Tickets
    • Extract Zendesk Custom Field
    • Zendesk—Create Side Conversation
    • Zendesk Merge Tickets
    • Zendesk Delayed Tickets Batch Action
    • Update Zendesk Tags
    • Zendesk Has Embedded Image
    • Zendesk Get User Fields
    • Zendesk Get Custom User Field
    • Zendesk Search Contact by Phone
    • Zendesk Get Group ID
    • Zendesk Get Form ID
    • Zendesk Get Custom Field
    • Zendesk Get Brand
    • Zendesk Make Comment Private Make
    • Zendesk Update Ticket Due Date
    • Zendesk change Ticket Requester by Email
    • Zendesk Create Intent Ticket Field
    • Zendesk Create Intent Ticket Field
    • Update Zendesk DG Intent Ticket Field
    • Zendesk Update Field
    • Handover Zendesk Conversation Chat
    • Add Zendesk Conversation Chat Tags
    • Zendesk Get Ticket Fields
    • Zendesk Retrieve User and Assign
    • Zendesk Search
    • Zendesk Check Ticket Tags
    • Send Zendesk Chat Conversations Structured Message
    • Send Zendesk Chat Conversations Message
    • Zendesk Send Attachment
    • Zendesk Batch Attachments
    • Zendesk Apply Macro
    • Zendesk Update Standard Field
    • Zendesk Get Ticket Last Responder Email
    • Zendesk Check for Embedded Images in Comments
    • Zendesk Get WhatsApp Messages
  • Freshdesk
    • Freshdesk Get Custom Ticket Field
    • Freshdesk Get Tickets by Requester ID with Filters
    • Freshdesk Get Ticket Fields
    • Freshdesk Get Ticket Comments
    • Freshdesk Unassign Agent from Ticket
    • Freshdesk Update Ticket Field
    • Freshdesk Create Intent Field
    • Freshdesk Create Ticket
    • Freshdesk Apply Note
    • Freshdesk Update Tags
    • [Deprecated] Freshdesk Update Ticket Status
    • Freshdesk Get Requester
    • Freshdesk Get Requester Details
    • Freshdesk Send Reply
    • Freshdesk Forward Ticket
    • Freshdesk Create Ticket Email
    • Zendesk Add Ticket Comment
    • Freshdesk Send Reply with Attachment
  • Freshchat
  • Magento 1
    • Magento Find Orders
    • Magento Get Order by Order ID (SOAP v1)
    • Magento Get Orders by Email (SOAP v1)
  • Magento 2
    • Magento2 Search for Orders by Email
    • Magento2 Search for Orders by Order #
    • Magento2 Search for Invoice by Order ID
  • NetSuite
    • NetSuite Get Sales Order by Order Number
    • NetSuite Update Order Field
    • NetSuite SuiteQL Query
  • Shopify
    • Shopify connection - add a new store
    • Checks Tags on Shopify Order Lines
    • Shopify Find Orders
    • Shopify Check Order Refund
    • Shopify Search for Orders Basic Info by Email
    • Shopify Check Order Tags
    • Shopify Cancel Order
    • Shopify Add Tags To Order
    • Shopify Add Tags To Customer
    • Shopify Add or Replace Customer Note
    • Shopify Search for Order by Email
    • Shopify Find Orders by Order Number
    • Shopify Full Refund With Any Token
    • Shopify Create Draft Order
    • Shopify Issue Gift Card
    • Shopify Send Draft Order Invoice
    • Shopify Refund Order with Note
    • Shopify Get Order Metafields
    • Shopify Get Customer By Id
    • Shopify Get Product By Id
    • Shopify Create Replacement Order
    • Shopify Create Replacement Order v3
    • Shopify Refund Order Line Items and Shipping Fee v2
    • Shopify Get Inventory Level by Location
    • Shopify Generate Discount Code
    • Shopify Order Utils
    • Shopify Get Order Inventory Level
    • Shopify Get Line Item Inventory Level
    • Shopify Replace Item
    • Shopify Update Order Shipping Address
    • Shopify Update Default Address to New Address
    • Shopify Get Inventory Levels by Variant ID
    • Shopify Check if Order Cancellable
    • Shopify Check Order Products Tags
    • Shopify Cancel and Refund Order v2
    • Shopify Get Inventory Item by Id
    • Shopify Get Products
    • Shopify Create Price Rule
    • Shopify Get Price Rule
    • Shopify Update Price Rule
    • Shopify Create Discount Code Fixed Amount GraphQL
    • Shopify Get Product Variant Details by SKU
    • Shopify Close Order
    • Shopify Get Product Images
    • Shopify Create Fulfillment
    • Shopify Add Order Note
    • Shopify Send User Activation Email
  • WooCommerce
    • WooCommerce Find Orders by Email
    • WooCommerce Find Order by Order Number
  • Google Services
    • Get Google Drive File ID
    • Google Sheets Search
    • Google Append Data To Spreadsheet
    • Google Update Data In Spreadsheet
    • Google Sheets Search With Filtering
    • Google Spreadsheet To List
    • Google Sheets key value with row number
    • Google Sheets to Key:Value
    • Google Geocoding Services
    • Google Clear Data From Spreadsheet
    • Google Delete a Row from Spreadsheet
  • APIs
    • Create Basic Token
    • Flow Execution Integration Guide
    • HTTP Request
    • Generic DigitalGenius API call
    • Parse JSON
    • Batch Conversational Flow Executions
    • Create Basic Token
    • JSON Object Lookup
    • Extract JSON Field(s) Gracefully
    • JSON Remove Key
    • Object Get Keys and Values
  • Date / Time
    • Check Time Past Since Some Date in Business Days
    • Get Next Business Day Date
    • Parse and Format Date
    • Calculate Estimated Shipping Date
    • Get Current DateTime
    • Get Time Attributes From Parsed Date
    • Working Hours Checker
    • Add Time to Date
    • Check Time Past Since Some Date
    • Convert Timestamp to Date
    • Convert Timestamp to Date v2
    • Compare dates
    • Dates Operation
    • Calculate Delivery SLA Status
    • Calculate Lost In Transit Status
  • List Operations
    • Filter List
    • Operations with Two Fields From List Items
    • Sum/Multiply Items in List
    • Concatenate Multiple Items in List
    • Concatenate Items in List
    • List Includes
    • List Length
    • Slice List
    • Sort List
  • String / Text Manipulation
    • Slice Text
    • Levenshtein String Matching Percentile
    • Sanitize String
    • JSON Stringify
    • String Operation
    • Base64 Encode Text
    • URL Encode Text
    • Image URL to Base64
    • Image URL to Base64 with compression
    • Seperate JSON into List
    • Replace String Based On Boolean
    • Fernet Decryption
  • Checks
    • Compare Terms
    • Check if Value is Present or Empty (null)
    • Greater Than ?
    • Check if Empty/Null and Replace
    • Identity Function
    • Identity Function for Strings
    • Identify Function Yes / No
    • Identify Function Time Unit
  • Calculations
    • Numbers Operation
  • Gorgias
    • Gorgias Send WhatsApp Reply
    • Gorgias Update Ticket Assignee
    • Gorgias Send Email Reply
    • Gorgias Update Ticket Status
    • Gorgias Update Tags
    • Gorgias Create Ticket
    • Gorgias Create CSAT Survey
    • Gorgias Get Ticket Fields
    • Gorgias Get Account Info
    • Gorgias Send Internal Note
    • Gorgias Get Ticket Messages
    • Gorgias List Customers
    • Gorgias Update Customer Note
    • Gorgias List Tickets
    • Gorgias Send SMS Reply
  • Shipstation
    • Shipstation Order Status
    • Shipstation Update Order Status
    • ShipStation Return Label
  • Oracle
    • Oracle Get Incident
    • Oracle Get Working Hours
    • Oracle Create Incident
    • Oracle Search and Create Contact
    • Oracle Get Incident Attachments
    • Oracle Update Custom Field
    • Oracle Retrieve Incident Text Description
    • Oracle Update Incident Disposition
    • Oracle ROQL
    • Oracle Create Message
    • Oracle Update Standard Field
    • Oracle Update Incident Status
  • Zoho
    • Zoho Get Ticket Content
    • Zoho Update Custom Ticket Field
    • Zoho Create Ticket Comment
    • Zoho Send Email Reply
    • Zoho Retrieve Ticket Fields
    • Zoho Generate Access Token
  • Dixa
    • Send Internal Note
    • Claim Conversation
    • Send Message
    • Close Conversation
    • Transfer Conversation
    • Delete Tag from Conversation
    • Dixa Reopen Conversation
    • Dixa Check for Attachments & Inline Images in Conversation
    • Dixa Update Conversation Custom Attributes
    • Tag Conversation
    • Dixa Get EndUser Conversations
    • Dixa Update CSAT
  • CommerceTools
    • CommerceTools Search for Order by Order Number
    • CommerceTools Search for Order by Email
  • BigCommerce
    • BigCommerce Search for Order by Order Number
    • BigCommerce Search for Order by Email
  • Webshipper
    • Webshipper Search for Order
  • Monta
    • Monta Search for Order by Order Number
  • Narvar
    • Narvar Get Order by Order Number
  • Scayle
    • Scayle Get Order by ID
    • Scayle List Orders with Filters
  • Aptos
    • Aptos Get Order by Order Number
    • Aptos Set Order Status
    • Aptos Set Item Status
    • Aptos Credit Order Simple
    • Aptos Get Orders by Email
  • DigitalGenius
    • DG Get Ticket Analytics
    • DG Create Chat Transcript
    • DG Chat Send Reply
    • DG Find and Replace Action/Flow in a Flow
    • Get Carrier Storage Data
    • Upsert Carrier Storage Data
    • DG Carrier Storage Track & Trace
  • eBay
    • eBay Get Case by Case ID
    • eBay Get Inquiry by Inquiry ID
    • eBay Get Order Data by Order ID
    • eBay Search Cases by Criteria
    • eBay Search Inquiries by Criteria
    • eBay Send Message via Inquiry
    • eBay Issue Refund via Inquiry
  • Kustomer
    • Kustomer Get Conversation and Related Information
    • Kustomer Create Ticket
    • Kustomer check for attachments (COPY)
    • Kustomer Add/Delete Conversation Tags
    • Kustomer Get Tags by ID List
    • Kustomer Add Conversation Note
    • Kustomer Update Conversation Priority
    • Kustomer Update Conversation Status
    • Kustomer Update Conversation Assignee
    • Kustomer Update Conversation Custom Field
    • Kustomer Update Conversation Standard Field
    • Kustomer Update Customer Attribute
    • Kustomer Send Email Message
    • Kustomer Get Customer Data
    • Kustomer Get Customer Data by Email
    • Kustomer Get Snippets by Key
    • Kustomer Forward Conversation
    • Kustomer Send Message V2
    • Kustomer Send Message with Attachment
    • Kustomer Get Organisation ID
  • Active Ants
    • Active Ants Search for Order by Order Number
  • Stripe
    • Stripe Search for User by Email
    • Stripe Search for User by Subscriptions
    • Stripe Refund Subscriptions
    • Stripe Cancel Subscriptions
  • Sunshine Conversations
    • SunCo Chat Handover
    • SunCo Send Structured Chat Message (Buttons)
    • SunCo Send Chat Message
  • Recharge
    • Recharge Get Address
    • Recharge Update Address
    • Recharge Get Orders
    • Recharge Change Subscription Next Charge Date
    • Recharge Get Customer By Email
    • Recharge Update Subscription Quantity
    • Recharge Update Subscription Frequency
    • Recharge Apply Discount on Charge
    • Recharge Skip a Charge
    • Recharge Get Charges
    • Recharge Apply Discount on Address
  • RevenueCat
    • RevenueCat Search for User Subscriptions
    • AWS S3 Bucket Upload File
  • Sugar CRM
    • Sugar Get Case Data
    • Sugar Update Case Field
    • Sugar Add Case Note
    • Sugar Get Contact Data
  • Adyen
    • DG Adyen Get Event
    • Adyen Send Payment for a Refund
  • Parcel Lab
    • Parcel Lab Search for Order by Order#
    • Parcel Lab Search for Order by Email
    • Parcel Lab Get Checkpoints by Order Number
  • Knowledge Retrieval with ChatGPT
  • CXone
    • CXOne Send Internal Note
    • CXOne Get Case Messages
    • CXOne Search For Cases By Email
    • CXOne Send Outbound Message
    • CXOne Update Case Queue
    • CXOne Get Case Data
    • CXOne Update Case Status
    • CXOne Add Tags
  • LoyaltyLion
    • LoyaltyLion Get Customer By Email
  • Klaviyo
    • Klaviyo Unsubscribe Customer
  • Whiplash
    • Whiplash V2 Generate Access Token
    • Whiplash V2 Perform Action on Order
    • Whiplash V2 Search for Orders
    • Whiplash V2 Change Shipping Address
  • Loop - Shopify
    • Loop Get Subscription from Shopify Customer
    • Loop Get Subscription Details
    • Loop Cancel Subscription
    • Loop Send Login Link
  • Loop Returns
    • Loop Returns Create Allowlist Entry
  • Stay.ai
    • Stay.ai Get Subscriptions By Email
    • Stay.ai Cancel Subscription
    • Stay.ai Skip Subscription
    • Stay.ai Pause Subscription
    • Stay.ai Unpause Subscription
    • Stay.ai Reactivate Cancelled Subscription
    • Stay.ai Swap Product In Subscription
  • Global-e
    • Global-e Search For Order by Order ID
    • Global-e Track & Trace
  • OIL
    • OIL Search For Order by Order Number
    • OIL Search For Order by Email
    • OIL Search For Shipment by Order Number
  • Centra
    • Centra Search For Order by Order Number
    • Centra Search For Order by Email
    • Centra Get Stock by Product EAN
    • Centra Search for Shipments by Order Number
    • Centra Get Stock by Variant SKU and Size SKU
  • Genesys
    • Genesys Get Conversation
    • Genesys Set Participant Data
    • Genesys Send Email Message
    • Genesys Assign Conversation
    • Genesys Update Queue
    • Genesys Apply Wrap Up
    • Genesys Disconnect Conversation
    • Genesys Get Conversation Full
  • Reveni
    • Reveni Get Return by Order Number
  • Citrus Lime
    • Citrus Lime Get Order by ID
  • Swap Commerce
    • Swap Get Returns by Email
    • Swap Get Returns by Order Number
  • InRetrn
    • InRetrn Search for Returns by Order Number
  • ReturnGO
    • ReturnGO Search for Return
  • Omnium

CARRIER MODULES

  • AAA Cooper
    • 🔑AAA Cooper Track & Trace
  • Adsone
    • Adsone(iCumulus) Track & Trace
  • AfterShip
    • 🔑 AfterShip Track & Trace
  • Amazon Shipping
    • 🔑 Amazon Shipping - Get Tracking Info
  • Australia Post
    • 🔑 Australia Post Track & Trace
    • 🔑 Australia Post Return Label
  • BPost
    • BPost Track & Trace
    • BPost Track & Trace(API Parcel)
  • Bring
    • 🔑 Bring Track & Trace
  • Canada Post
    • Canada Post Track & Trace
    • Canada Post Return Label
  • Chronopost
    • Chronopost Track & Trace
    • 🔑 Chronopost Return Label
  • Colissimo/La Post
    • Colissimo / La Poste Track & Trace
  • Correios
    • 🔑 Correios Request Return Authorization
  • Dachser
    • 🔑 Dachser Track & Trace
  • DHL
    • DHL Track & Trace
    • DHL America Track & Trace
    • DHL Get ReceiverId by Country
    • DHL Return Label
    • DHL Express Return Label
    • DHL Parcel DE Return Label
  • DPD
    • 🔑 DPD UK Track & Trace
    • 🔑 DPD Ireland Track & Trace
    • 🔑 DPD Netherlands Track & Trace
    • DPD Germany Track & Trace
    • 🔑 DPD France Track & Trace
    • 🔑 DPD Belgium Track & Trace
  • EasyPost
    • 🔑 EasyPost Track & Trace
  • Evri (Hermes)
    • 🔑 Hermes DE Track & Trace
    • 🔑 Hermes UK Track & Trace
    • Hermes Tracking
  • FedEx
    • FedEx Track & Trace
    • 🔑 FedEx South Africa Track & Trace
    • 🔑 FedEx Get Proof of Delivery
    • 🔑 Fedex Shipping Label
    • 🔑 FedEx Get Estimated Delivery Date
    • Fedex Track API - Track by Tracking Number
    • Fedex Cross Border API - Tracking
  • GLS
    • 🔑 GLS Track & Trace
    • 🔑 GLS US Track and Trace
  • Metapack
    • 🔑 Metapack Find Tracking
  • Mondial Relay
    • 🔑 Mondial Relay Track & Trace
  • Nacex
    • 🔑 Nacex Track and Trace
  • New Zealand Post
    • 🔑 New Zealand Post Track & Trace
  • Optima
    • 🔑 Optima Track & Trace
  • Paazl
    • 🔑 Paazl Create Return Label
    • 🔑 Paazl Create New Return Label
  • PostNL
    • 🔑 PostNL Generate Return Label
    • 🔑 PostNL Track & Trace
  • Purolator
    • 🔑 Purolator Track & Trace
  • ReBound
    • 🔑 ReBound Get Return Details by Order Number
    • 🔑 ReBound Get Return Label by Order Number
    • 🔑 ReBound Get Return Details by Return ID
    • 🔑 ReBound Search for Returns by Order Number
  • Royal Mail
    • 🔑 Royal Mail Track and Trace
  • Saia
    • 🔑 Saia Tracking
  • SEUR
    • SEUR Track & Trace (B)
  • ShippyPro
    • 🔑 ShippyPro Tracking
  • Shippup
    • 🔑 Shipup (Zendesk Tracker) Tracking Information
  • Sorted
    • 🔑 Sorted Get Shipments
  • Southeastern Freight
    • 🔑 Southeastern Freight Track & Trace
  • Swisspost
    • 🔑 SwissPost Tracking
    • 🔑 SwissPost Track & Trace (Mailpiece)
    • 🔑 SwissPost Return Label
  • TNT
    • 🔑 TNT International Track & Trace
    • 🔑 TNT France Track & Trace
  • UPS
    • UPS Track & Trace
    • UPS Cancel Collection
    • 🔑 UPS Shipping Label
    • UPS Get Estimated Delivery Date
  • USPS
    • USPS Zones Distance
    • USPS Track and Trace
    • USPS Send Proof of Delivery Email
    • USPS Get Estimated Delivery Date
  • XPO
    • 🔑 XPO Tracking
  • Yodel
    • 🔑 Yodel Track & Trace
  • Zigzag
    • 🔑 ZigZag Get Return Delivery Info
    • 🔑 ZigZag Get Return by Order Number
    • 🔑 ZigZag Get Return Label
  • nShift
    • 🔑 nShift Track & Trace
  • Parcel Perform
    • 🔑 Parcel Perform Get Shipment by Order ID
    • 🔑 Parcel Perform Get Shipment by Field
    • 🔑 Parcel Perform Get Shipment Details by ID
  • Whistl
    • 🔑 Whistl Track & Trace
  • ProCarrier
    • 🔑 ProCarrier Track & Trace
  • Passport
    • 🔑 Passport Track & Trace
  • APC
    • 🔑 APC Track & Trace
  • Quiver
    • 🔑 Quiver Track & Trace
  • OCS
    • 🔑 OCS Track & Trace
  • Asendia
    • 🔑 Asendia Track & Trace
  • Bartolini
    • Bartolini Post Track & Trace
  • PostNord
    • PostNord Track & Trace
  • Canpar
    • Canpar Track and Trace
  • GoBolt
    • GoBolt Track and Trace
  • Ingrid
    • 🔑 Ingrid Track & Trace
    • Ingrid Get Shipments by Order Number
    • Ingrid Get Return by Order Number
  • Wonderment
    • 🔑 Wonderment Track & Trace
  • InPost PL
    • 🔑 InPost PL Track & Trace
  • DX Delivery
    • DX Delivery Track & Trace
  • Sending ES
    • Sending ES Track & Trace
  • Track Your Parcel
    • Trackyourparcel Track & Trace

AI

  • E-commerce Intents
    • Change Order Category
    • Return Questions Category
    • Order Status Category
    • Quality Issue Category
    • Update Account Category
    • Miscellaneous Category
    • In Store Category
    • Loyalty Program
    • Chat Category
    • Subscription Category
    • Business Inquiry Category
    • Online Category

Tools

  • API Key/Secret

Tutorials

  • Flow Tutorial: Fundamentals
    • Step 1: Create Flow
    • Step 2: Template and Run
    • Step 3: AI Action
    • Step 4: Branching
    • Step 5: UPS Action
    • Step 6: Time Action
  • Shopify: Create Fulfillment Webhook

HelpDesks

  • Dixa
    • Add DigitalGenius Webhook
    • Create Dixa API Token
    • DG Analytics Webhook
  • Kustomer
    • Add DigitalGenius Kustomer Webhook (Master)
    • Add DigitalGenius Kustomer Webhook (Analytics)
    • Add DigitalGenius Kustomer API Key
  • Freshdesk
    • DG New Tickets Automation
    • Conversational Automation
    • DG Analytics - Record Full Resolution Rate
  • Freshchat
    • Freshchat Webhook Setup
  • Gorgias
    • Gorgias API Credentials
    • [Gorgias] Ticket Unassign Process
    • Connect to MASTER FLOW - HTTP Integration
    • Record DG Analytics from Gorgias
  • Oracle Service Cloud
    • Send Incident into Master Flow
  • Salesforce Cases
    • Installing Flow Package & Connect to DG MASTER FLOW
    • Salesforce Variables in Emails
  • Salesforce Social (GEN25)
    • Package Installation
    • Social Batch Flow
    • Package Configuration
  • Zendesk Tickets
    • Connect to MASTER FLOW - Zendesk Trigger
    • Automation User
    • Connect to Analytics Flow - Zendesk Trigger
    • Create Webhook
  • Zendesk Chat / Messaging /Sunshine Conversations
  • Zoho Desk Tickets
    • Create Connection
    • Create Function
    • Create Workflow Rule
    • Get Refresh Token
    • DG Analytics - Last Assignee Automation

Other

  • Browser Automation
  • In House Orders APIs Integration
  • Salesforce Agent Assist
    • Release 1.143
  • Claims Processing through DG
    • Evri
      • Lost in Transit - Webform

Support Portal

  • Create a Ticket on Support Portal
  • What kind of requests can I raise to DigitalGenius Support?

Kustomer Get Customer Data by Email

Uses the Kustomer endpoint here: https://developer.kustomer.com/kustomer-api-docs/reference/getcustomerbyemail

Suggest Edits

Inputs

InputTypeDescription
DomainStringKustomer Domain
Kustomer API KeyStringKustomer API Key
Customer EmailStringCustomer Email

Outputs

OutputTypeDecription
SuccessBooleanWhether the customer data was retrieved
Customer DataObjectCustomer Data
ErrorStringError or response message

Updated about 1 year ago


  • Table of Contents
    • Inputs
    • Outputs