Bulk Update Zendesk Fields
Updates multiple custom fields on a Zendesk Support ticket using the Zendesk Support REST API.
Inputs
| Name | Type | Description |
|---|---|---|
| Field Values | List | List of field values in the same order as the corresponding field IDs. |
| Ticket ID | String | ID of the ticket to update. |
| Zendesk Token | Credentials | Zendesk API Token. |
| Zendesk User Name | Credentials | Zendesk user email followed by "/token". |
| Zendesk Sub-domain | Credentials | Zendesk sub-domain (the first part of your Zendesk URL). |
| Field IDs | List | List of custom field IDs as defined in Zendesk |
Outputs
| Name | Type | Description |
|---|---|---|
| Success | Boolean | Whether the ticket fields were updated. |
References
Updated 5 months ago