Zendesk Get Group (Name and ID)

fetches the group ID and name of a Zendesk ticket

What it does

  • Takes 4 inputs and produces 3 outputs.

Inputs

NameTypeDescription
Ticket IDStringID of the ticket to fetch
ZD TokenString (sensitive)zendesk token
ZD UserStringzendesk user email with /token
Zendesk subdomainStringZendesk subdomain

Outputs

NameTypeDescription
Group IDNumberzendesk group ID for this ticket
SuccessBooleanwhether managed to get the brand id
Group NameStringzendesk group name for this ticket