Sprinklr Change a Case Status

This action changes the status of a case object in Sprinklr

What it does

  • Takes 2 inputs and produces 2 outputs.

Inputs

NameTypeDescription
Case NumberStringCase Number from Sprinklr, ex: 508201
New StatusStringNew status to set for the case

Outputs

NameTypeDescription
SuccessBooleanReturns true if request worked
Case UpdatedBooleanReturns true if case status was updated