eBay Provide Shipping Info via Inquiry
Provides shipping information (carrier, tracking number, shipping date) to an eBay buyer via an existing inquiry. This resolves "item not received" cases by supplying tracking details.
What it does
- Authenticates with eBay using the refresh token to obtain an OAuth access token.
- Sends shipping information (carrier name, tracking number, and shipping date) to the specified inquiry.
- Resolves the inquiry by providing proof of shipment.
Notes
- Requires a valid eBay refresh token with the appropriate scope.
- The inquiry ID, carrier name, tracking number, and shipping date are typically extracted from a prior "Get Inquiry" or order lookup action.
- The shipping date format should match what eBay returns in the inquiry (estimateFromDate field).
Inputs
| Name | Type | Description |
|---|---|---|
| eBay App ID | String | eBay App ID (Client ID) |
| eBay Cert. ID | String (sensitive) | eBay Certification ID (Client Secret) |
| Ebay Refresh Token | String (sensitive) | OAuth refresh token |
| eBay Inquiry ID | String | Inquiry ID to respond to |
| Message | String | Message to send via the inquiry |
| Carrier Name | String | Shipping carrier name |
| Tracking Number | String | Shipment tracking number |
| Shipping Date | String | Shipping date (from the inquiry's estimateFromDate) |
Outputs
| Name | Type | Description |
|---|---|---|
| Success | Boolean | Whether the information was provided |