Dixa Get Conversation and Customer for Voice Call
Finds the most recent Dixa conversation created for a phone number (within the last 30 seconds) and returns both the conversation and the customer. Use it to link an incoming call to its Dixa records.
What it does
- Searches Dixa for the latest conversation matching the given phone number.
- Returns the conversation ID and customer ID, plus the full conversation and customer objects.
Inputs
| Name | Type | Description |
|---|---|---|
| Dixa API Token | Credentials | API Token used to authenticate with Dixa |
| Phone Number | String | The phone number to search for. |
Outputs
| Name | Type | Description |
|---|---|---|
| conversation ID | Number | The ID of the found conversation. |
| Customer ID | Number | The ID of the found customer (end user). |
| conversation | Object | The full conversation object. |
| Customer | Object | The full customer (end user) object. |
Notes
- Only matches conversations created in the last 30 seconds.
- Requires a Dixa API token.