Zendesk Add Tags
Adds tags to a Zendesk Support ticket via the Zendesk Support REST API, performing a safe update and automatically retrying if an update conflict occurs.
Inputs
| Name | Type | Description |
|---|---|---|
| Zendesk Token | Credentials | Zendesk API Token. |
| Zendesk User Name | Credentials | Zendesk user email followed by "/token". |
| Zendesk Sub-domain | Credentials | Zendesk sub-domain (the first part of your Zendesk URL). |
| Ticket ID | String | ID of the ticket to update. |
| Tags | String | Comma-separated list of tags to add. |
Outputs
| Name | Type | Description |
|---|---|---|
| Success | Boolean | Whether the tags were added successfully. |
| Tags | Object | Complete list of tags on the ticket after the update. |
References
Updated 5 months ago