This action can be used to close a conversation on Dixa. When run on a chat conversation, this will also trigger CSAT collection.
| Name | Type | Description |
|---|
| Conversation ID | String | This is the ID of the Dixa conversation to close. Conversation ID would be one of the Flow inputs in your flow. |
| Agent Email | String | This is the email address of the agent from whom the closing will be performed. Basically this should be the email of the bot user. |
| Dixa API Token | Sensitive String | This is the API token that was created as part of setup steps here. Most likely you saved it as a flow configuration. |
| Name | Type | Description |
|---|
| Success | Boolean | Whether the conversation was successfully closed. |
