Close Conversation

This action can be used to close a conversation on Dixa. When run on a chat conversation, this will also trigger CSAT collection.

Inputs

Name	Type	Description
Conversation ID	String	This is the ID of the Dixa conversation to close. Conversation ID would be one of the Flow inputs in your flow.
Agent Email	String	This is the email address of the agent from whom the closing will be performed. Basically this should be the email of the bot user.
Dixa API Token	Sensitive String	This is the API token that was created as part of setup steps here. Most likely you saved it as a flow configuration.

Name	Type	Description
Success	Boolean	Whether the conversation was successfully closed.