This action can be used to close a conversation on Dixa. When run on a chat conversation, this will also trigger CSAT collection.
|This is the ID of the Dixa conversation to close. Conversation ID would be one of the Flow inputs in your flow.
|This is the email address of the agent from whom the closing will be performed. Basically this should be the email of the bot user.
|Dixa API Token
|This is the API token that was created as part of setup steps here. Most likely you saved it as a flow configuration.
|Whether the conversation was successfully closed.
Updated 3 months ago