Close Conversation

This action can be used to close a conversation on Dixa. When run on a chat conversation, this will also trigger CSAT collection.


Conversation IDStringThis is the ID of the Dixa conversation to close. Conversation ID would be one of the Flow inputs in your flow.
Agent EmailStringThis is the email address of the agent from whom the closing will be performed. Basically this should be the email of the bot user.
Dixa API TokenSensitive StringThis is the API token that was created as part of setup steps here. Most likely you saved it as a flow configuration.


SuccessBooleanWhether the conversation was successfully closed.