Zendesk Check Ticket Tags

Checks whether a Zendesk Support ticket contains one or more specified tags, using the Zendesk Support REST API.

Inputs

NameTypeDescription
Zendesk TokenCredentialsZendesk API Token.
Zendesk User NameCredentialsZendesk user email followed by "/token".
Zendesk Sub-domainCredentialsZendesk sub-domain (the first part of your Zendesk URL).
Ticket IDStringID of the ticket to inspect.
Lookup TagsStringComma-separated list of tags to look for.

Outputs

NameTypeDescription
SuccessBooleanTrue if the request completed without error.
IncludesBooleanTrue if any lookup tag is present on the ticket.
Includes AllBooleanTrue if all lookup tags are present on the ticket.
Included TagsObjectArray of tags that were found on the ticket.

References