Zendesk Check Ticket Tags
Checks whether a Zendesk Support ticket contains one or more specified tags, using the Zendesk Support REST API.
Inputs
Name | Type | Description |
---|---|---|
Zendesk Token | Credentials | Zendesk API Token. |
Zendesk User Name | Credentials | Zendesk user email followed by "/token". |
Zendesk Sub-domain | Credentials | Zendesk sub-domain (the first part of your Zendesk URL). |
Ticket ID | String | ID of the ticket to inspect. |
Lookup Tags | String | Comma-separated list of tags to look for. |
Outputs
Name | Type | Description |
---|---|---|
Success | Boolean | True if the request completed without error. |
Includes | Boolean | True if any lookup tag is present on the ticket. |
Includes All | Boolean | True if all lookup tags are present on the ticket. |
Included Tags | Object | Array of tags that were found on the ticket. |
References
Updated 6 days ago