Global-e Track & Trace

This action is used to get tracking information from Global-e.

Inputs

In order to use the action in your flow you need to provide it with the following inputs:

Input	Type	Description
Order ID	String	The unique identifier of the order. The action will search for orders matching this ID.
Email	String	The email address associated with the order.
Merchant GUID	String	The authentication key required to execute API calls with Global-e. Obtain the production version from the client and Global-e.

Output	Type	Decription
Success	Boolean	True if managed to find an order; False if no orders found.
Tracking Found?	Boolean	Whether the tracking information was found True / False
Last Event Date	String	The date of the last tracking event. Format: YYYY-MM-DDThh:mm:ss
Shipping Status	String	Tracking status: Ready for Shipment, Delivered, In Transit, Problem with Delivery, Returning to Sender, Ready for Pickup

📘
Tracking Status (To be updated)
Global-e API returns a status for each tracking event. DG maps this status to one of the predefined statuses

Statuses mapping

Global-e Shipping Status	DG Shipping Status
Delivered (or any status containing the word 'delivered')	Delivered
Image Available	Delivered
In transit	In Transit
In customs	In Transit
The receiver has been advised of when their delivery will take place	In Transit
shipment is out with courier for delivery	In Transit
the parcel is on the vehicle for delivery	In Transit
customs cleared	In Transit
scanned at landmark crossdock facility	In Transit
the parcel is in transit to its final destination	In Transit
the parcel has arrived at the delivery depot	In Transit
shipment is on hold	In Transit
departed fedex hub	In Transit
Depot inbound	In Transit
the parcel has been received at the local pickup point	Ready for Pickup
awaiting collection by the consignee	Ready for Pickup
delivery attempt could not be completed	Problem with Delivery
Containing 'arrived at dhl sort facility...' e.g. arrived at dhl sort facility madrid-esp	In Transit
Containing 'processed at...' e.g. processed at east midlands-gbr	In Transit
Scanned by Carrier	Ready for Shipment