Global-e Track & Trace
Find tracking information by Order ID and Email Address
This action is used to get tracking information from Global-e.
Inputs
In order to use the action in your flow you need to provide it with the following inputs:
| Input | Type | Description |
|---|---|---|
| Order ID | String | The unique identifier of the order. The action will search for orders matching this ID. |
| String | The email address associated with the order. | |
| Merchant GUID | String | The authentication key required to execute API calls with Global-e. Obtain the production version from the client and Global-e. |
Outputs
| Output | Type | Decription |
|---|---|---|
| Success | Boolean | True if managed to find an order; False if no orders found. |
| Tracking Found? | Boolean | Whether the tracking information was found True / False |
| Last Event Date | String | The date of the last tracking event. Format: YYYY-MM-DDThh:mm:ss |
| Shipping Status | String | Tracking status: Ready for Shipment, Delivered, In Transit, Problem with Delivery, Returning to Sender, Ready for Pickup |
Tracking Status (To be updated)
Global-e API returns a status for each tracking event. DG maps this status to one of the predefined statuses
Statuses mapping
| Global-e Shipping Status | DG Shipping Status |
|---|---|
| Delivered (or any status containing the word 'delivered') | Delivered |
| Image Available | Delivered |
| In transit | In Transit |
| In customs | In Transit |
| The receiver has been advised of when their delivery will take place | In Transit |
| shipment is out with courier for delivery | In Transit |
| the parcel is on the vehicle for delivery | In Transit |
| customs cleared | In Transit |
| scanned at landmark crossdock facility | In Transit |
| the parcel is in transit to its final destination | In Transit |
| the parcel has arrived at the delivery depot | In Transit |
| shipment is on hold | In Transit |
| departed fedex hub | In Transit |
| Depot inbound | In Transit |
| the parcel has been received at the local pickup point | Ready for Pickup |
| awaiting collection by the consignee | Ready for Pickup |
| delivery attempt could not be completed | Problem with Delivery |
| Containing 'arrived at dhl sort facility...' e.g. arrived at dhl sort facility madrid-esp | In Transit |
| Containing 'processed at...' e.g. processed at east midlands-gbr | In Transit |
| Scanned by Carrier | Ready for Shipment |
Updated 5 months ago