Centra Search For Order by Email

This action retrieves orders from Centra that correspond to a specific customer email address.

The action will return Success output as false and an empty list of orders in the following cases:

If no customer is found based on the input email
If the customer was found, but no order is found for this customer
If more than one customer is identified based on input email

The order properties can be found here: https://centra.dev/docs/apis/order-api/api-reference#get-orders

This action can be used in cases when the order number can't be found in the ticket description and/or subject.

Inputs

In order to use the action in your flow you need to provide it with the following inputs:

Input	Type	Description
Email Address	String	The action will search for orders matching this email address.
API Key	String	API Key
Base URI	String	Base URI - should be in the format clientname.centra.com/api/dg-order-api/xx

Outputs

Output	Type	Description
Success	Boolean	True if managed to find an order; False if no orders found.
Orders	Object	The list of orders found. To access the latest order, please use /0

This action works by:

Searching for the list of customers with the input email address using https://centra.dev/docs/apis/order-api/api-reference#list-customers
Searching for the list of orders associated with the customer ID using https://centra.dev/docs/apis/order-api/api-reference#get-customer

Centra Order API Setup Instructions

Go to System -> Stores -> Retail -> Add Plugin Method
1. Set Status = Active
2. Set Plugin name = DG Order API
3. Set Plugin = Order API
4. Set URI = dg-order-api
5. Set Secret API Key = any generated API Key (you can use an online API Key generator) - please send this value to us
6. Base URL should automatically be created - please send this value to us
7. Get Orders with Status Setting - set to ALL
8. Allow access to the following endpoints - set to ALL