Documentation

Gladly Get Customer Conversations List

API Documentation here.

Inputs

NameTypeDescription
Gladly DomainCredentialsGladly Domain
UsernameCredentialsGladly Agent Username
API KeyCredentialsAPI Key
EnvironmentCredentialsQA or PROD
Customer IDStringGladly Customer ID

Outputs

NameTypeDescription
SuccessBooleanTrue if conversation found
Conversations ListListConversations list
Number of ItemsNumberNumber of conversations