Freshdesk Get Ticket Comments
Get a Freshdesk ticket with all fields
The action gets a Freshdesk ticket comments. It calls the following Freshdesk endpoint: https://developers.freshdesk.com/api/#list_all_ticket_notes
Action Inputs
| Name | Type | Description |
|---|---|---|
| Key | String | The Freshdesk API Key. Read here how to find it. |
| Ticket ID | String | The ID of the ticket to retrieve fields for. |
| Domain | String | The Freshdesk subdomain. i.e. if the Freshdesk URL is company.freshdesk.com then the subdomain will be company |
Action Outputs
| Name | Type | Description |
|---|---|---|
| Ticket | Object | The ticket object with all fields included. |
| Success | Boolean | Whether the ticket with all fields was found with success. |
Updated almost 2 years ago