CXOne Add Tags

'CXOne Add Tags' action allows you to add one or more tags, separated by commas, that will be attached to the case message. Before using this action, you need to create the tags manually in CXOne -> DFO -> Tags. This way, you can categorize and filter your cases more easily.

API Documentation here.


UsernameSensitiveStringCXOne Application username
PasswordSensitiveStringCXOne Application password
Access TokenSensitiveStringCXOne Access Token
Message IDStringCXOne Message ID
TagsStringTags comma separated


SuccessBooleanTrue if all tags have been added