CXOne Add Tags
'CXOne Add Tags' action allows you to add one or more tags, separated by commas, that will be attached to the case message. Before using this action, you need to create the tags manually in CXOne -> DFO -> Tags. This way, you can categorize and filter your cases more easily.
API Documentation here.
Inputs
| Name | Type | Description |
|---|---|---|
| Username | SensitiveString | CXOne Application username |
| Password | SensitiveString | CXOne Application password |
| Access Token | SensitiveString | CXOne Access Token |
| Message ID | String | CXOne Message ID |
| Tags | String | Tags comma separated |
Outputs
| Name | Type | Description |
|---|---|---|
| Success | Boolean | True if all tags have been added |
Updated 12 months ago