{
  bot: {
    avatar: string; // REQUIRED
    name: string;  // REQUIRED
  }
  csat: { // REQUIRED
    isEnabled: boolean; // REQUIRED
    type: string;
    emojis: string[];
    iconColors: {
      stars: string | string[];
      thumbs: string | string[];
      smiles: string | string[];
      thermometer: string[];
    }
    iconActiveColors: {
      stars: string | string[];
      thumbs: string | string[];
      smiles: string | string[];
      thermometer: string[];
    }
  }
  customer: string; // REQUIRED
  env: string; // REQUIRED
  externalAccountKey: string; // REQUIRED
  flowId: string; // REQUIRED
  version: string;
  locale: string;
  crmSDKPlatform: 'sunco' | 'gorgias' | 'gladly';
  callbacks: {
    onChatMinimizeClick: () => void;
    onChatLauncherClick: () => void;
    onChatEndClick: () => void;
    onChatProactiveButtonClick: (value: string) => void;
    analytics: (event) => void;
    newConversationStarted?: () => void;
    onChatInitialised: () => void;
    onBotMessage: (messageObj) => void;
    onMessageFeedbackButtonClick: (feedback: { id: string, score: 0 | 1 | null}) => void;
    iframeDimensions: (dimensionsObj) => void,
    onCarouselSelection: (trackingId, slideData, carouselType, carouselPayload) => void;
    onCarouselDisplay: (carouselPayload) => void;
    onCSATPopoverCloseClicked: () => void;
    onChatConversationStarted: (sessionId) => void;
    onCSATPopoverSubmitClicked: () => void;
    onChatInitialisedError: () => void;
  }
  crmAgent: {
    avatar: string;
    name: string;
  }
  generalSettings: {
    delayBetweenBotMessages: number;
    messageAnimationDuration: number;
    enableInactiveTabNotifications: boolean;
    hasDragAndDropAttachment: boolean;
    hasSendButton: boolean;
    headerIcon: string;
    initializationDelay: number;
    isAnimationDisabled: boolean;
    isChatCloseControlEnabled: boolean;
    isChatMinimizeControlEnabled: boolean;
    isDialogMaximised: boolean;
    isChatLauncherEnabled: boolean;
    maskCreditCardNumbers: boolean;
    enableCrmUserAttachments: boolean;
    enableNavigationTracking: boolean;
    enableUnreadNotification: boolean;
    showDownloadAttachmentsButton: boolean;
    enableDGPoweredByLink: boolean;
    persistSession: boolean;
  }
  lang: object;
  metadata: object;
  prechatForm: {
    isEnabled: boolean;
    welcomeMessage: string;
    suffixMessage: string;
    fields: PrechatFormField[]
  }
  proactiveButtonsSettings: {
    isEnabled: boolean;
    questions: array;
    answers: array;
  }
  sessionStorageMechanism: {
    mechanism: string;
    domain: string;
  }
  styles: object;
  targetDOMNode: string;
  theme: object;
  widgetDimensions: object;
  widgetPosition: object;
  gen_ai: {
    summarize_handover_transcript: boolean;
  }
},