Create Workflow Rule
Go to Setup and open Workflows.
![Screen Shot 2021-06-01 at 23.58.14.png 2416](https://files.readme.io/ab1cb1c-Screen_Shot_2021-06-01_at_23.58.14.png)
Populate the Rule Name with something like DigitalGenius Rule and then perform the following steps:
- For the Execute on select Create
- Skip the Criteria
- Add a new action and select Existing Custom Function for the action type
- Select the Function created in previous section Create Function
- Click Save.
![ezgif.com-gif-maker (57).gif 800](https://files.readme.io/9305485-ezgif.com-gif-maker_57.gif)
Now new tickets should be sent to DigitalGenius.
Updated 8 months ago