Update Zendesk Tags
Zendesk Batch OperationsMultiple ticket tags can be updated using the Zendesk APIs by submitting "update many" requests. These requests initiate a job in Zendesk that complete the requested updates with a delay. Updates performed by this action are only displayed as a success if the status of the update job status is "completed". Maximum wait time of 3 seconds.
Inputs
| Name | Type | Description |
|---|---|---|
| Subdomain | String | Customer Zendesk Subdomain URL |
| Username | String | Zendesk Username |
| Token | String | Zendesk API Token |
| Ticket IDs | String | List of Zendesk ticket ids separated by commas |
| Zendesk Tags | String | List of Zendesk tags separated by commas |
| Mode | String | One of add or remove |
Outputs
| Name | Type | Description |
|---|---|---|
| Success | Boolean | True if the Zendesk job status is "completed" after few seconds wait. False otherwise |
Updated 7 months ago