Genesys Get Conversation Full

This action retrieves the FULL set of conversation data from Genesys for a specific conversation ID.

Please note: this action only works with a module connection, so please make sure to set this up in your dashboard beforehand.

This action is typically used to retrieve the Email Communication ID.

Inputs

In order to use the action in your flow you need to provide it with the following inputs:

Input	Type	Description
Conversation ID	String	The unique identifier of the conversation.

Output	Type	Description
Success	Boolean	True if managed to find a conversation; False if no conversations found.
Conversation Data	Object	Genesys Conversation Data

This action uses the following endpoint - Get Conversations