The action gets an account ID (requester ID) and retrieves all the information related to that account including custom fields. The difference between this action and Get Requester is that this action outputs all the details as an object.
|The Freshdesk API Key. Read here how to find it.
|The ID of the ticket to retrieve fields for.
|Freshdesk Requester Id
|The ID of the Freshdesk ticket requester (or account ID) to retrieve contact details from
|Dictionary / object with all contact details (i.e all the fields retrieved from the account)
|Whether the ticket with all fields was found with success.
This action calls the following API endpoint: https://developer.freshdesk.com/api/v1/#view_user
Updated about 2 months ago