Freshdesk Get Requester Details

Gets further details of the requester from freshdesk ticket

The action gets an account ID (requester ID) and retrieves all the information related to that account including custom fields. The difference between this action and Get Requester is that this action outputs all the details as an object.

Action Inputs

KeyStringThe Freshdesk API Key. Read here how to find it.
Ticket IDStringThe ID of the ticket to retrieve fields for.
Freshdesk Requester IdStringThe ID of the Freshdesk ticket requester (or account ID) to retrieve contact details from

Action Outputs

Contact detailsObjectDictionary / object with all contact details (i.e all the fields retrieved from the account)
SuccessBooleanWhether the ticket with all fields was found with success.

This action calls the following API endpoint: