Gorgias Update Ticket Status

Update the status for a Gorgias ticket

The action updates the ticket status to open or closed. For example, if you want to close a ticket after the email reply was sent, you can use this action and choose the "closed" option from the status option list.

Action Inputs

DomainStringYour Gorgias sub-domain. Read here how to find it.
UserStringYour Gorgias user email, this will be the email of the agent on whose behalf the action is connecting to your account. Read [here]((https://docs.digitalgenius.com/docs/gorgias-get-credentials) how to find it.
KeyStringYour Gorgias API key. Read here how to find it.
Ticket IdStringId of the Gorgias ticket to update the status.
StatusOption ListThe new ticket status to update.

Action Outputs

SuccessBoolean(true/false)Whether the ticket status was successfully updated or not.