Genesys Assign Conversation

This action assigns a specified conversation to a specified user.

Please note: this action only works with a module connection, so please make sure to set this up in your dashboard beforehand.

Inputs

In order to use the action in your flow you need to provide it with the following inputs:

Input	Type	Description
Conversation ID	String	The unique identifier of the conversation.
User ID	String	The user ID to assign.

Output	Type	Description
Success	Boolean	True if managed to assign a conversation; False if not.

This action uses the following endpoint - Assign Conversations