This action can be used to transfer Dixa conversation to a specific queue. This is particularly useful for handing over a chatbot conversation to an agent.
|This is the ID of the Dixa conversation to transfer. Conversation ID would be one of the Flow inputs in your flow.
|This is the email address of the agent from whom the transfer will be performed. Basically this should be the email of the bot user.
|This is the ID of the Dixa queue to which the conversation should be transfered.
|Dixa API Token
|This is the API token that was created as part of setup steps here. Most likely you saved it as a flow configuration.
|Whether the conversation was successfully transfered.
Updated 3 months ago