Oracle Get Working Hours
Retrieves the configured chat operating hours from an Oracle RightNow instance via their SOAP API. This action returns the operating hours intervals for each day of the week, along with status indicators for current operating hours and holiday periods.
Inputs
Column Title | Column Title | Column Title |
---|---|---|
Host | String | Oracle host |
Interface Name | String | Oracle interface name |
Username | String | Oracle username |
Password | SensitiveString | Oracle password |
Outputs
Column Title | Column Title | Column Title |
---|---|---|
Success | Boolean | Whether successfully retrieved the operating hours |
Intervals | Object | List of operating hour intervals for each day |
In Operating Hours | Boolean | Whether current time is within operating hours |
In Holiday | Boolean | Whether current time is during a holiday period |
Intervals Object Structure
The intervals object contains days as keys with operating hours as values:
{
"sunday": "00:00-02:59, 09:00-00:00",
"monday": "00:00-02:59, 09:00-00:00",
"tuesday": "00:00-02:59, 09:00-00:00",
...
}
Each day's value contains one or more time ranges in 24-hour format.
Note: All times are standardized to UTC offset based on the server timezone for January 1, 2000. This ensures consistent time handling regardless of daylight savings time variations across different regions.
Updated 22 days ago