Gorgias Get Ticket Status
Get a Gorgias ticket with all fields
This action gets a Gorgias ticket status.
Action Inputs
| Name | Type | Description |
|---|---|---|
| Key | String | Your Gorgias API key. Read here how to find it. |
| Gorgias Ticket Id | String | The ID of the ticket to retrieve fields for. You can find it in you flow inputs or if you are building a subflow, you have to create an input named Ticket ID and send the ticket ID from the MASTER FLOW. |
| User | String | Your Gorgias user email, this will be the email of the agent on whose behalf the action is connecting to your account. Read here how to find it. |
| Domain | String | Your Gorgias sub-domain. Read here how to find it. |
Action Outputs
| Name | Type | Description |
|---|---|---|
| Ticket Status | String | The ticket status (open/closed) |
| Success | Boolean (true/false) | Whether the ticket was found or not |
Updated 3 months ago