Gorgias Get Ticket Status

Get a Gorgias ticket with all fields

This action gets a Gorgias ticket status.

Action Inputs

NameTypeDescription
KeyStringYour Gorgias API key. Read here how to find it.
Gorgias Ticket IdStringThe ID of the ticket to retrieve fields for. You can find it in you flow inputs or if you are building a subflow, you have to create an input named Ticket ID and send the ticket ID from the MASTER FLOW.
UserStringYour Gorgias user email, this will be the email of the agent on whose behalf the action is connecting to your account. Read here how to find it.
DomainStringYour Gorgias sub-domain. Read here how to find it.

Action Outputs

NameTypeDescription
Ticket StatusStringThe ticket status (open/closed)
SuccessBoolean (true/false)Whether the ticket was found or not