Gorgias Get Voice Calls


Gorgias action that is used to retrieve a list of voice calls using optional filters such as phone number, ticket ID, and pagination parameters.

See more information about the underlying endpoint here:

Action Inputs

NameTypeDescription
KeyCredentialsYour Gorgias API key. Read here how to find it.
UsernameCredentialsYour Gorgias user email, this will be the email of the agent on whose behalf the action is connecting to your account. Read here how to find it.
DomainCredentialsYour Gorgias sub-domain. Read here how to find it.
Phone Number SourceOptional StringOptional. Filter voice calls where this number initiated the call. Format as E.164. e.g. +1234567890
Phone Number DestinationOptional StringOptional. Filter voice calls where this number received the call. Format as E.164. e.g. +1234567890
LimitOptional NumberOptional. Number of items to request from Gorgias (1-100) before filtering. Defaults to 30.
CursorOptional StringOptional. Cursor for pagination.
Ticket IDOptional NumberOptional. Filter voice calls that belong to a specific ticket.

Action Outputs

NameTypeDescription
Matched CallsObjectArray of voice call objects that match the provided filters (may be empty).
Most Recent Matched CallObjectThe most recent voice call object that matches the provided filters (or null if none).
Pagination MetaObjectPagination metadata returned by Gorgias (next_cursor / prev_cursor etc)