Dixa Reopen Conversation

Reopen a conversation and offer it in the same queue. Falls back to the default organization queue if the conversation has no target queue.

Inputs

Name

Type

Description

Conversation ID

String

This is the ID of the Dixa conversation. Conversation ID would be one of the inputs into your flow.

Dixa API Token

Sensitive String

This is the API token that was created as part of setup steps here. Most likely you saved it as a flow configuration.

Outputs

Name

Type

Description

Success

Boolean

Whether the conversation was successfully reopened.