Documentation

Dixa Reopen Conversation

Reopen a conversation and offer it in the same queue. Falls back to the default organization queue if the conversation has no target queue.

Inputs

NameTypeDescription
Conversation IDStringThis is the ID of the Dixa conversation. Conversation ID would be one of the inputs into your flow.
Dixa API TokenSensitive StringThis is the API token that was created as part of setup steps here. Most likely you saved it as a flow configuration.

Outputs

NameTypeDescription
SuccessBooleanWhether the conversation was successfully reopened.