AI Value using DG CI AI
This action is used to predict Classification Field Values using a CI Digital Agent. The possible list of values depends on the chosen field to predict. The values/classes the model trains on depend on the values defined in the model version of this Digital Agent.
CI Model Version
Any time a new field or field value is added to the model definition, a new model version is generated. The model version id needs to be updated to use the updated model.
Inputs
| Name | Type | Descirption |
|---|---|---|
| API Key | String | DG API Key. Read here |
| API Secret | String | DG API Secret. Read here |
| Region | String | The region where the dashboard is accessed from. "us" for America, Asia and Australia, "eu" for Europe |
| Environment | String | The environment where the dashboard is acessed from. "prod" for Production, "qa" and "dev" for Development access. |
| Digital Agent ID | String | Also known as model group id, is a unique id for the CI digital agent. Can be found in the url on the Digital Agent detail page. |
| Digital Agent Version ID | String | Also known as model version id, is a unique id for the CI digital agent version. This is updated any time the list of fields or field values are modified. |
| Action ID | String | The action id represents a field name on tickets. |
| Subject | String | Ticket Subject |
| Description | String | Ticket Description |
Outputs
| Name | Type | Description |
|---|---|---|
| Success | Boolean | True if a field value is predicted, False otherwise |
| Value ID | String | The unique id or title of the predicted field value. |
Updated almost 2 years ago