AI Value using DG CI AI

This action is used to predict Classification Field Values using a CI Digital Agent. The possible list of values depends on the chosen field to predict. The values/classes the model trains on depend on the values defined in the model version of this Digital Agent.

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CI Model Version
Any time a new field or field value is added to the model definition, a new model version is generated. The model version id needs to be updated to use the updated model.

Inputs

Name	Type	Descirption
API Key	String	DG API Key. Read here
API Secret	String	DG API Secret. Read here
Region	String	The region where the dashboard is accessed from. "us" for America, Asia and Australia, "eu" for Europe
Environment	String	The environment where the dashboard is acessed from. "prod" for Production, "qa" and "dev" for Development access.
Digital Agent ID	String	Also known as model group id, is a unique id for the CI digital agent. Can be found in the url on the Digital Agent detail page.
Digital Agent Version ID	String	Also known as model version id, is a unique id for the CI digital agent version. This is updated any time the list of fields or field values are modified.
Action ID	String	The action id represents a field name on tickets.
Subject	String	Ticket Subject
Description	String	Ticket Description

Outputs

Name	Type	Description
Success	Boolean	True if a field value is predicted, False otherwise
Value ID	String	The unique id or title of the predicted field value.

Updated 10 days ago