Zendesk has an Attachment
Checks whether a Zendesk ticket has any file attachments. Returns a simple boolean result for use in flow branching.
What it does
- Retrieves the ticket comments/conversations from the Zendesk API.
- Scans for any attachments across all messages.
- Returns true if at least one attachment is found.
Notes
- Only checks for file attachments (images, documents, etc.), not inline content.
- Useful as a condition check before actions that process or forward attachments.
Inputs
| Name | Type | Description |
|---|---|---|
| Zendesk Subdomain | String | Zendesk subdomain |
| Username | String | Zendesk email (with /token suffix) |
| API Token | String (sensitive) | Zendesk API token |
| Ticket ID | String | ID of the ticket to check |
Outputs
| Name | Type | Description |
|---|---|---|
| Has attachment | Boolean | True if the ticket has at least one attachment |
API reference
Updated 19 days ago
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