Batch Executions
Runs a flow or action across many cases at once, in batches. Use it to process a list of tickets or cases through the same automation in a single step.
What it does
- Takes a list of cases and runs the chosen flow or action against each one.
- Connects to the chosen DigitalGenius region using your API key and token.
- Processes the cases in batches and reports how many ran successfully.
Each case must include an identifier (for example id, case_id or ticket_id).
Inputs
| Name | Type | Description |
|---|---|---|
| cases | List | The case objects to process. Each must include a case id field (id, Id, case_id, caseId, ticket_id or ticketId) |
| dgFlowHost | String | DigitalGenius region. Possible values: eu, us. |
| dgApiKey | String | DigitalGenius API key |
| dgSecret | String | DigitalGenius API token |
| actionId | String | The flow or action id used to handle each case |
Outputs
| Name | Type | Description |
|---|---|---|
| launchesNo | Number | Number of cases launched successfully |
Notes
- Every case object must contain a case id field, otherwise it cannot be processed.
Updated 18 days ago
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