Zoho Create Contact
Creates a new contact in Zoho Desk. Use it when a customer does not yet exist and you need a contact before opening a ticket.
What it does
- Creates a contact with the given last name and email.
- Returns the new contact ID on success.
Notes
- Requires a Zoho Desk OAuth access token and organisation ID.
Inputs
| Name | Type | Description |
|---|---|---|
| String | Customer email | |
| Organisation ID | String | Organisation ID |
| Access Token | String (sensitive) | Zoho access token |
| Last Name | String | Customer Last Name |
Outputs
| Name | Type | Description |
|---|---|---|
| Success | Boolean | Whether the contact was successfully added |
| Contact ID | String | contact id of the created contact |